Datacenter Technician

ICF is looking for a great candidate to join our datacenter/NOC team. If you have been looking for an entry level position to get your foot in the door of the IT industry, this is a great opportunity!

Location: Seattle (Belltown/SLU Areas)
Shift: Graveyard/Swing shift (Thur-Sun, 10:30pm-8:30am) – 4x10hr days on, 3 consecutive days off

Who we are looking for:

ICF is a culture of self-driven engineering with very flat management. We look for people who take strong ownership of our products. We love to hire great people, trust them to do their work, solve problems, and ask questions if they have them. Get in and start having fun driving projects and initiatives, become part of a team, test new ideas, teach and learn, and make beautiful solutions that the entire company benefits from.

Duties Include:

• Troubleshooting a variety of computer hardware issues
• Support and maintain datacenter servers, hardware, and inventory
• Rack, stack, and cable servers and equipment in the datacenter
• Ethernet and Fiber cabling – we love clean cable management
• Maintain inventory and organization of the workshop, spare parts, incoming shipments, and recycling
• Respond quickly to network and monitoring alerts and escalate to appropriate on-call teams
• Assist our co-located customers, answer support tickets, and monitor for system and service outages
• Comfortable lifting 30-50lb equipment

 Competitive Skills:

• A+ or Network+ Certifications (basic hardware/network troubleshooting skills [ping,traceroute,etc])
• Linux experience – basic linux command line/configuration
• Willingness to learn and grow – we love to support the datacenter techs in training/education so they can grow into systems engineering or network engineering roles
• Able to work without much supervision

Perks:

ICF offers competitive pay, medical/dental/vision benefits, 401(k) with a 50% contribution match (up to the IRS limit) with a 5-year vesting schedule, flex-time, subsidized transportation passes/parking/internet & fitness membership, and a profit sharing program with no vesting period.

Additional perks include catered lunches, company paid trips, bagel/fruit Fridays, team events/lunches, family picnics, holiday dinners/parties, occasional happy hours, and a very fun and laid-back work environment with team game nights.